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PowderSoft_home_09PowderSoft Shipping Policy

Shipping Policy

• This shipping offer may be discontinued at any time. All confirmed orders that were placed before the offer ends will receive the shipping cost they were quoted at the time the order was placed regardless of the ship date.
• Most orders received after 3:00 PM PST Friday and orders placed on the weekend will be shipped Monday. Orders will be shipped when all items have been gathered. Items will not be shipped individually.
• International orders will not be processed.
• Once a package leaves our warehouse it becomes the responsibility of the carrier. The carrier is responsible for any unforeseen delays in your order's arrival. Please allow 15 business days for packages to be delivered before the post office considers it a lost package. After 15 business days from the ship date, contact our Customer Care Center at (800) 272-5449 to resolve any issues.
• Unfortunately, we cannot combine multiple orders or add to orders already placed. If you want to cancel your order please call our Customer Care specialists at (800) 272-5449.